Legal

Privacy Policy

Lusa Wellness Burnout (burnout.lusawellness.com). Last updated 4 September 2026.

The short version

To use the 30-day programme you create an account with your email and a password. We store your email, your programme access dates and which programme days you have completed, so your journey follows you between devices. Your name, check-ins, mood entries and other exercise history stay in your own browser storage on your device. There are currently no in-app payments.

What is stored, and why

  • A name you choose — only to greet you in the app.
  • Energy check-ins and mood entries — so the Garden can show how you have been over the weeks.
  • Completed exercises and sessions — to show your progress.
  • Small app preferences — for example whether you dismissed the “install app” card.

The items above are written to your browser’s local storage on your device and are not sent to us. Separately, your account email, an encrypted password, your access start and expiry dates and your completed programme days are stored in our secure hosted database (Lovable Cloud). Each customer can only read their own records.

Voice narration (the one thing that leaves your device)

When you tap to hear a step read aloud, the app sends the wording of that exercise instruction to our hosting provider, Lovable, which passes it to OpenAI’s text-to-speech service to generate the audio that plays back to you.

Only the exercise text is sent. Your name, your check-ins, your mood notes and your history are never included. The generated audio is not stored by us and is not cached on our servers.

Third-party services we actually use

  • Lovable — hosting and delivery of the app, and the gateway used for voice narration. Standard server logs (such as IP address and request time) are processed to serve the site securely.
  • OpenAI — generates the narration audio from the exercise text described above.
  • Google Fonts — loads the app’s typefaces; your browser requests the font files from Google.

There is no analytics service, no advertising, no tracking pixels, no third-party cookies, no payment processor and no authentication provider in this app.

How it is protected

The app is served only over HTTPS, so traffic between your device and our servers is encrypted. Because your entries never leave your device, their safety depends mainly on your device: use a screen lock, and remember that anyone using your unlocked phone or browser profile can open the app and see your entries.

How long it is kept (retention)

Your entries stay in your browser until you delete them, clear your browser data, or uninstall the app. We hold no copy, so there is nothing for us to keep or expire. Narration requests are processed for the moment it takes to produce the audio; only short-lived operational logs remain with our providers.

Deleting your data

To delete your account and programme records, email Lusawellness@outlook.com from your account email and we will delete them within 30 days. To erase what is stored on your device:

  1. Open the You page and tap Clear local data, or
  2. Remove the app from your home screen and clear the site data in your browser.

Either action is immediate and permanent. If you have any question about your data, email us at Lusawellness@outlook.com and we will respond within 30 days.

Children

The app is intended for adults. It is not directed at children under 13, and we do not knowingly collect information from them.

Not medical advice

The exercises here support rest and recovery; they are not medical care or a diagnosis. If you are struggling, please speak with a qualified health professional.

Changes to this policy

If the app ever starts collecting more than it does today, this page will be updated before that change goes live, and the date at the top will change.